Deliveries & Returns
In stock orders will be shipped in 3 business days after purchase date and the transit times may depend on the location.
It will take approximately 3-5 business days to Europe, 5-7 business days to U.S.A
Handmade orders will take longer than usual since they are made to order. It will take about 2-3 weeks to receive.
If you want to return or change an item, we will accept a return for a refund.
Important Note: All sale and personalized orders are not eligible for return.
You may return your purchase within 30 days of delivery and all products must be in the condition you received.
IMPORTANT NOTE: NO RETURNS ON PERSONALIZED OR SALE MERCHANDISE.
How to Return an Item:
- You can directly send the item to our office.
- Order receipt must be kept.
- Mini Plum is not responsible for products damaged or lost in transit.
- The return may be denied if the item has been washed or used, the receipt is required in order to return an item. The product must be in resale condition, with the original tags.
- Original shipping costs are not refundable. Return shipping costs are on our customers responsibility. You may use any carrier to return the merchandise.
- It takes 3-5 business days to process returns once they arrive atthe office. Then we will initiate the refund and you will be informed by Mini Plum by email.
- All returns will only be credited to the original purchasing credit card number, no any other cards are accepted.